How do I contact Amazon about an unknown charge? ![]() A bank has placed an authorization hold for recently canceled or changed orders. For more information, go to Manage Your Prime Membership. The following are common scenarios for unknown charges: An Amazon Prime yearly subscription was renewed. Why is Amazon Prime charging me when I don’t have an account? Enter information about the transaction as prompted.On the View Order Details page, click File/View Claim.On the Account Activity page, find the appropriate order or transaction, and then click Details.Go to your Account Activity, and then sign in.To prevent future accidental purchases, Require a Voice Code for Purchases with Alexa. Go to Your Amazon Music Settings to select a different plan or renewal option. You may have accidentally signed up for Amazon Music Unlimited on additional devices. Can I look up an Amazon transaction number?.How do I get my money back from a Cancelled order on Amazon?.Can you cancel Amazon music at any time?.What’s the difference between Prime Music and Amazon Music?. ![]() What is the difference between Amazon Music and Prime Music?.What happens if you dispute an Amazon charge?.Why am I being charged for Prime Video when I have Amazon Prime?.Why is Amazon charging me 4.99 a month?. ![]()
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